Privacy Policy

We are GO Superfoods Ltd referred to as “GO Superfoods”, ”we” ,”us” or “our”, the owners and operators of the Rainforest Foods Brand. GO Superfoods are committed to maintaining the trust and confidence of our customers, and we are not in the business of selling, renting or otherwise profiting from your personal information. The information which we hold on our customers is held purely for the purposes of providing a service as retailer and wholesaler of superfoods.

We may change and amend this Online Privacy Statement from time to time. We recommend that you regularly access our website to ensure that you agree with any changes or amendments.

Your Personal Details Are Required To Complete Your Orders

In order to fulfil your purchase, we require your personal and contact details; (Name(s), Email Address, Phone Numbers) and your Postal Address (for delivery and billing purposes). As outlined above, this information is only ever used by ourselves or shared with a third party for the specific purpose of providing you with your purchased goods or processing returns of those goods.

Our Website Cookies

Our websites use cookies for the purposes of providing shopping basket functionality, and to gather information about browsing and purchasing behaviour by our customers in order to improve our site.

Google Analytics Cookies

We use a third party service, Google Analytics, to collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website.

Other Cookies

This website includes third party widgets from partners which may create cookies in your browser. These include:

  1. Facebook
  2.  Twitter
  3. Instagram

Mailing Lists

We maintain an opt-in mailing list for the purposes of email offer newsletters. To do this we use a third-party provider, MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies which help us to monitor and improve our newsletters. For more information see MailChimp’s privacy notice.

We try to keep our email and telephone communication with our customers to the necessary minimum and only broadcast news and offers that are relevant and add value, if you no longer wish to receive emails from us you can find an unsubscribe link at the bottom of every marketing email we send; one click and your settings will immediately be updated.

Who Your Data Will Be Shared With

Your personal data will only be shared with companies directly involved in the fulfilment of your orders from us. At no point do we sell or share your personal data to marketing agencies or to any business other than those directly involved in delivering to you the goods which you have purchased from us.

We use Royal Mail and DPD to deliver to fulfil and parcel orders. These companies will be provided with your name and delivery address in order to fulfil your order. DPD will additionally be provided with your mobile phone number (if you provided one) and your email address, so as to be able to keep you updated on the progress of your delivery.

We use various Hauliers for the fulfilment of Wholesale Pallet orders. These companies will be provided with your name and delivery address in order to fulfil your order. If provided, a contact name, email and phone number will also be provided to confirm acceptance of goods prior to final delivery.

Your Access To Your Personal Information

GO Superfoods is keen to ensure your privacy and protect your data. We respect the principles of data protection as outlined by the General Data Protection Regulation legislation which came into effect in May 2018.

For any requests relating to reviewing, correcting or removing the data we hold about you, please contact us using the contact details below. GO Superfoods have put in place procedures for processing the privacy-related requests of our customers quickly and effectively according to the guidelines outlined in the GDPR.

In case the information we hold about you is outdated or incorrect, you have the right to request an update and correction of the relevant data. You may also have a right to request the erasure of personal data we hold about you provided that we do not have a statutory obligation or an outweighing legitimate interest to keep such data.

Security Of Your Personal Information

All traffic to GO Superfoods websites is encrypted using HTTPS (the industry standard protocol for the encryption of website traffic) protecting you from “online eavesdropping”.

We recognise the need to ensure that the information gathered through our website remains secure and our site has security measures in place to protect against the loss, misuse and alteration of the information under our control.

Please be assured that we will never share your information with any external third parties to enable them to promote or market their products/services to you.

By using this website you agree to the use of your personal information in accordance with our privacy policy. If you have any further questions, please contact us. For any requests relating to your personal information please contact us.